Understanding Fees

Platform Fees Explained

Transparency is important to us. Here's a breakdown of the fees on roomsHatch:

For Seekers

• Service fee: A small percentage added to the booking total. This covers platform maintenance, customer support, and payment processing
• Cleaning fee: Set by the host — covers property cleaning between guests
• Taxes: Applicable taxes based on your location and local regulations

For Hosts

• Platform fee: A percentage of each booking is retained by roomsHatch as a platform fee
• Payment processing: Included in the platform fee — no additional charges

All fees are clearly displayed before you confirm a booking, so there are no surprises.